Cloisonné Enamel Koi Lotus Sweater Necklace

Because Feng Shui Lotus products are usually handmade, each with unique characteristics, we need to arrange production immediately after receiving the order, both to prepare the raw materials and take up the master's working hours, so we have to impose restrictions on the terms of canceling orders, returns, etc. Please forgive us!

Shiping Policy

Once your order reaches $45, you will receive free shipping.

We will choose the fastest warehouse for delivery based on your address and the product's warehouse location.

Typically, we arrange air freight, and your order will arrive about 15 days.The exact time may be slightly delayed due to the selected location and mode of transportation.Please note that our products are handcrafted, so once we receive your order, it is placed in a queue and may take some time to prepare.

We ensure to select the safest and most reliable shipping companies.

Return Policy

Orders can be canceled within four hours of placing the order, provided they have not been shipped. A cancellation fee of 50% of the order amount will be applied. Because our products are handcrafted, they require significant labor and procurement of necessary materials. If you need to cancel your order, please do so immediately on our website and notify us via email.

Orders cannot be canceled after four hours of being placed or once they have been shipped.

All products that have been shipped are not eligible for return. We encourage you to carefully inspect your order upon receipt.

Please sign the delivery receipt only if you are completely satisfied with your purchase. If you discover any quality issues, you must report them to us within 72 hours of receiving the product.